Service Records for Insurers & Auditors
Audit-ready PDF reports and job photos for every kitchen exhaust and HVAC service.
When an insurer, auditor, landlord or head office asks when the kitchen exhaust or ductwork was last cleaned, you should not have to dig through emails. Every client receives their own client portal, including one-off services. Every job we complete is recorded with a written report and photos, available to download from your portal.
- Dated report for every visit
- Before and after job photos
- 24/7 download from the client portal
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$20 million insuredPublic liability insurance
Team safety & insuranceHSEQ system & Victorian WorkCover
Your service evidenceReports and photos in your client portal
Evidence, not just an invoice
Records for kitchen exhaust and canopy cleaning, filter exchange and HVAC duct cleaning all follow the same format.
Site, date and scope
Each report identifies the site, the service date and the parts of the system that were cleaned or serviced.
Job photos
Photos taken during the service, including before and after photos of canopies, plenums, ducts and fans where accessible.
Notes and observations
Access issues, damaged filters or areas that could not be reached are noted, so you know what may need attention.
Service history
Past jobs stay in the portal, so you can show a maintenance history rather than a single visit.
Ready when someone asks
Insurers
Show when and how the kitchen exhaust was last cleaned when renewing or reviewing a policy.
Auditors & EHOs
Have food safety and maintenance auditors see dated reports and photos on the spot.
Landlords & centre management
Provide tenancy maintenance evidence for leases and shopping centre requirements.
Head office & procurement
Review every site’s history in one place. See the industries we service.
Common questions
How our service records work.
What is included in a service report?
Each report records the site, the date, the work completed and job photos taken during the service, including before and after photos where they apply.
Can I download reports for my insurer or auditor?
Yes. Completed reports can be downloaded as PDFs from the client portal at any time and forwarded to insurers, auditors, landlords or head office.
Do you issue a compliance certificate?
We provide service reports and photos as a record of the work completed. Whether those records satisfy a particular insurer, auditor or authority is up to that organisation, so check their requirements and let us know what you need.
Can multi-site groups see all sites?
Yes. Group portals show each site’s jobs and reports, so one manager can review service history across every location.
Talk to us about your site
After-hours service across Melbourne and Victoria, with a PDF service report and photos after every visit.